Meet The Team

Jack Reich

CEO, Chairman of the Board

Jack, originally from Cleveland, Ohio, now resides with his wife, Mary Beth, in a northern Chicago suburb.  They have three sons who are active in the arts.  Jack started 35 years ago in business and has enjoyed the good fortune of being in the “thick of it” with excellent companies such as ROLM Corporation, MCI and Ameritech during high growth periods.  He also ran several smaller and successful entrepreneurial companies. 

Jack believes that “there’s no better business experience than working with motivated and high energy people dedicated to a shared goal to achieve results winning in the marketplace.”  Jack’s accomplishments include building growth organizations and creating work environments where fellow employees achieve personal satisfaction.

Jack received his MBA from the University Of Chicago Booth School Of Business and his Bachelors from St. Louis University.

Jim Kindel

General Manager

Before choosing to be part of HR Insights, Jim spent most of his working life in senior management positions at Johnson & Johnson and Bayer (aspirin) in the US, Latin America and Europe.  He has lead organizations with as few as 7 and as many as 1,300 employees.  Regardless of the company’s size, its demographics, and varied cultures, Jim believes that the most underutilized but most impactful HR tool is the smile. 

Jim says, “A smile costs nothing, and quickly shows others how you feel about yourself, how you feel about colleagues and employees, and sets a positive and productive atmosphere from the start.  You should even smile at your competitors.”

Jim received both undergraduate and graduate degrees from Northwestern University, and now calls Chicago his home.

Michelle Binks

HR Advisor

Michelle, originally from southeastern Michigan, now resides in the northwest suburbs of Chicagoland.  She is married with two children.  She started in HR 20 years ago as a college co-op student for a growing manufacturing company.  As the company grew so did her responsibilities.  She fell in love with the ever changing side of HR.  Prior to opening her own HR consulting firm and joining the staff at HRI she assisted several companies with their HR needs to include O&S Manufacturing, LDM Technologies and Creative Foam Corporation.

Michelle enjoys helping other small business owners navigate through the intricacies of HR so that they can better focus on what they do best, run their business.  She feels that a hands-on HR professional can be the key to any excellent organization.

Charlie Crowther

HR Advisor

Charlie is originally from the Northwest Suburbs of Chicago.  He now lives on the North Side of Chicago.  While on the HRI team, he also works at Northwest Community Hospital in Human Resources and the Volunteer Office.

Charlie feels strongly that keeping your employees happy is the first place to creating or improving upon a company.  "If your employees are not happy, the people you're doing business with will follow suit.  Your HR people play a huge role in this because they are the liaison between management and employees.  They have a pulse on the employees and have the ability to recognize when something needs to change."  Charlie graduated from DePaul University with a Bachelor’s Degree in Business Management.

Joanne Schopf

Finance & Office Management

Joanne has over 20 years of administrative experience at the senior executive level of management.

Joanne's prior experience also includes executive support to senior level management at e.spire Communications, Ameritech and MCI.  Prior to MCI, Joanne was part of the Latent Fingerprint group for the Federal Bureau of Investigation.  Joanne is a graduate of Robert Morris College.

Paul Kessenich

Business Development

Paul joined HRInsights with extensive sales experience in the computer software and professional services industries.  Paul was most recently associate managing partner with Tatum, LLC, an executive leadership services organization for the financial and technology industries.  Prior to Tatum, Paul served as national account executive/marketing manager for Computer Discoveries, an eCommerce storefront, credit card processing and e-mail notification software firm.

Prior to Computer Discoveries, Paul was with Vision Enterprise, a small business intelligence consulting firm, PricewaterCooper as associate director of Global ALliances, Evolutionary Technologies International, Hardis Corporation, Synon, Sage Software and CGI Systems.  Paul was also the COO for Consumer Systems Services Group, a small private IT consulting firm in the Midwest.

Paul holds a Masters Degree in Business Administration from DePaul University and a BS in Engineering from the US Military Academy.  Currently, Paul is also an Adjunct Professor in the Marketing Department at DePaul University.

Andy Kerns

Marketing Director

Andy has experience developing and executing marketing strategies for a number of small businesses.  He has played an integral part in growing several Web-based start-ups and seeing them through to points of positioned acquisition.

Andy believes that Human Resources is essential to sustained health and growth of any business, and having personally endured the frustrations of big business HR, Andy is eager to help small businesses do things the right way.